Shipping policy
At Gemzlane we make sure we provide our customers with State of the Art shopping experience by having the best of logistics and tracking service in place which facilitates timely delivery and thus happy customers.
DOMESTIC SHIPPING
We provide Free shipping for all orders irrespective of your cart value
We ensure complete privacy & safety of your products; hence we pack your Items in a high strength opaque poly bag
In limited cases the delivery may take longer, depending on the accessibility of your location by our logistics partners.
INTERNATIONAL SHIPPING:
- We ship across the globe. We provide standard shipping.
- For International Orders, you can easily pay through your Debit/Credit cards as well as Paypal. You can use Paypal option to make payment through your Credit card also without creating any Paypal account.
- We charge Flat International Shipping of $10 for orders below $100.
- For orders above $100, there is Free International Shipping/No Shipping Charges.
- Shipping charges are automatically added to your order at the time of checkout.
- Made on Order products usually takes 20-25 business days to dispatch.
- As soon as your package ships, we will email you your package tracking information.
- As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.
- Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.
Product Payment:
Payment for your purchase can be made with one of the below methods:
Credit Card/Debit Card/Netbanking.
Paytm Wallet.
Cash on Delivery*(COD):
* Cash on Delivery (COD) may not be available at some particular pin codes. You may check to see if COD option is available at your PIN Code location at the product detail page.
Product Tracking:
Once your product is dispatched, we shall share the tracking URL of the courier via email/sms so that you can keep a track of the delivery progress.
Product Delivery:
Generally we process your order within a day or two, and dispatch it through reputed courier services with tracking facility.
We ship on all days (except Sundays & public holidays). It takes around 4 to 8 working days for a product to be delivered in PAN India.
For any order related details please check 'My Account' Section.